TrawpieDocs Guide Open Trawpie
FAQ

Frequently asked questions

Invitations, saving, undo, files, phones, plans, students, supervisors, imports, privacy and more.

Updated 11 Nov 2026 · 2 min read

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Getting going

Is Trawpie free?
Yes for teams of up to 30 people, with as many workspaces as you need. Students and university staff get the paid features free with Pro Education. See plans.
Can I use it on my own?
Yes. SelfTrack is your private space, and a workspace can be just you, for example a dissertation.
Can I bring in work from Excel, Jira or Trello?
Yes: Team data ▸ Import tasks. You get a preview before anything is added.
Which template should I pick?
The one closest to your kind of work; everything can be changed later. See the templates.

Working together

Someone didn’t get the invitation email
Ask them to check junk. In Settings ▸ Members ▸ Pending invitations you can Resend or Copy link. They must sign in with exactly the address you invited.
Does everyone see my changes straight away?
Yes, within a second, with no save button and no refresh.
I deleted something by mistake
Press Ctrl+Z straight away. Deleted budget lines can be restored from the finance history, and owners can download a full backup from Team data.
Can a supervisor or sponsor look without editing?
Invite them as a Viewer. For a dissertation, the Supervisor role can also comment and give feedback on drafts.
Can people from outside the team help with a few tasks?
Invite them as a Guest: they work on the tasks you give them, comment, and see nothing else.
What do the lines between cards mean?
A solid blue arrow joins a task to its carried-over copy. An orange dotted line joins a task to a helper’s Supporting row. More on the board.

Files, devices and data

Where are my files stored?
In your own Google Drive or OneDrive. Trawpie keeps a link on the task; nothing is copied to our servers.
Can I use my university OneDrive?
Yes: Share ▸ Copy link in OneDrive, then paste it into Attach a file. Your university doesn’t need to approve anything.
Does it work on my phone?
Yes, in the browser or installed like an app. Phone guide · Install it.
Where is my data kept?
In London, on Google Cloud (europe-west2), under UK GDPR. Security and privacy.
How do I get my data out?
Data, exports and leaving covers exports, backups and downloading everything about you.

Plans and accounts

How do I get Pro Education?
Open Settings ▸ Plan. Signed in with a university email? Switch it on. Otherwise add your university email and enter the 6-digit code we send.
Can a company or department use it?
Yes. Each project is a workspace with its own plan, roles and data, and an organisation brings everyone together.
Can an AI assistant use Trawpie for me?
Yes, through a personal token. AI agents.